Contact us via email and we'll get back to you as quick as possible.
For individual orders
We love hearing from you!
Shop by Category
Terms of delivery
Track your order here:
Important information regarding the delivery of your order
Dear customers of the www.swansoneurope.com website,
In order to avoid eventual difficulties in the delivery of your orders to the maximum extent, we would like to give you some guidelines which will facilitate our work.
1. Before submitting your order and after filling in all the details required, please check carefully the delivery address you have given.
2. Make sure that you’ve filled your address in correctly.
3. You have to be certain that there will be someone to receive your package at the address you’ve given.
4. If you are not sure of the address or whether there will be someone to receive the package, please give another delivery address.
5. Swanson Europe shall not be responsible if customers filled their delivery address in incorrectly.
6. There is a risk that the customers won’t receive their article if they give an incomplete address or there is no one at the respective address to receive the package.
Customs & Restrictions & Refund Policies
In compliance with international laws, we will state the full value of your order on the shipping label.Your order will include an invoice, indicating the name, quantity and price of each product.
Swanson Health Product Europe is not responsible for any and all packages detained, impounded, delayed or returned to us by the country’s customs department or clearing/brokerage agencies. It is the full responsibility of the customer to ensure that these vitamins and supplements are allowed by their customs. If an item is returned to us due to non-compliance issues with your country’s laws or regulations, a refund will be issued for the merchandise only.
To avoid delayed delivery of your order, we ask that you contact your customs office and ask about import regulations and restrictions. Becoming familiar with your country’s policies prior to ordering makes ordering and shipping much easier for us and for you! Not knowing these regulations can result in your order incurring high import duties, the delivery being delayed or even returned.
Please be aware of any personal purchase limits set by your country. If your order exceeds the limit, you will need to arrange for a broker to clear your package through customs.